Accident car towing in Melbourne – what you should expect

Unfortunately, car accidents do happen. If you find yourself in the situation where you need to get your car towed in Melbourne, it’s important to know what to expect. Here is a quick guide to emergency car towing and accident towing.

Call a tow truck

Once you’ve checked for injuries and ensured that the driver and all passengers are safe, you should call a tow truck. Whether you require emergency car towing or accident towing, a towing company will be able to assist you. Give them your location and they will then assess the situation and give you an estimate of how much it will cost to tow your car. You should also ask them how long it will take for the tow truck to arrive.

Once the tow truck arrives, they will hook up your car and start to tow it away. The driver will then take you to wherever you need to go. In most cases, this will be a nearby garage or repair shop.

Vehicle repairs

Once you arrive at your destination, the tow truck will drop off your car and you will be able to start organising the repairs. Depending on the severity of the accident, this could take some time. However, it’s important to get your car fixed as soon as possible so that you can get back on the road.

Insurance

You will be glad to know that the towing service will be paid by your insurance company or by the owner of the car’s insurance company that was at fault. You will need to provide the towing company with your insurance information so that they can bill your insurance company for the services they provide.

Set fees

Most tow truck companies have a set fee for emergency towing services. However, some companies may charge extra if the accident occurred outside of their normal service area or if it is after hours. Be sure to ask about these fees before you agree to have your car towed.

Emergency car towing can be a stressful experience, but knowing what to expect will help make it go smoothly. Just remember to stay calm and call a tow truck as soon as possible after an accident.

Want to know more?

Call our friendly team at Allcar Towing on 03 9794 8222 and we’ll be happy to answer your questions and book an emergency car towing or an accident towing service. Looking after customers throughout Melbourne’s South-Eastern Suburbs and beyond, you can rely on us to be there for you – 24/7!